Careers http://mecsc.org Careers 07/24/2017 Customer Service (MECPR5210) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1128

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5210

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

LINA ABDUL MONEIM

Last Name::

HUSSAIN AL MEQDAD ALSEIARY

Nationality:

Yemen

Gender:

Female

Date of Birth:

 

Educational Qualification

Education:

• Al Wahda High School
Abu Dhabi , U.A.E
Graduated (June 2007)

Training/Certifications:

• IELTS (July to August 2011)
• ICDL (June 2010)
• Internet Master Course (July 2002)
• Typing Certificate (August 2008)
• Computer Application Course (July 2000)
• Customer Service Training (2016 - 2017)
• Basic pro Retail Pro 9

Skills:

• Perfect communications skills – English and Arabic (writing and speaking) .
• Computer literate – Knowledge in Microsoft Office Application (Word, Excel & PowerPoint).
• Knowledge in encoding, electronic mails and internet browsing.
• Good typing and documentation skills .
• Ability to organize several project documents.
• Proficiency in Secretarial skill.
• Adaptable Hardworking, Flexible, Organized & able to handle various Clerical Tasks.
• Ability to get along with others and work well without supervision.
• Willing to undergo and learn new things .
• Positive attitude .
• Can easily cope with changes and work independently.
• Supervisory Skills.
• With UAE Driving License.

Work Details

Work Experience: (please provide your last 3 positions):

1. Customer Service Officer
Mubarak & Brothers Property & Financial Investments LLC / Deerfields Mall
Abu Dhabi, Al Bahia ,UAE
July, 2014 – Present

2. Call center & Receptionist
KKT International spine center U.A.E
Abu Dhabi, Al Butten ,UAE
Jun 2013- May 2014

3. Secretary cum Receptionist & Administrative Officer
Al Sahraa Group
Abu Dhabi , Mussaffah , UAE
March 2010 – May 2013

4. Sales Tele Marketing Executive
Hotels & Restaurant Program
Abu Dhabi, UAE
March 2009 - February 2010

5. Data Encoder
General Directorate of Residency and Foreigners Affairs ( Immigration ) - Abu Dhabi
Abu Dhabi, UAE
February 2008 - February 2009

Preferred Location:

UAE

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

0561207192 / 0501338876

Email:

b.b9700@yahoo.com

Postal Address:

Abu Dhabi Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1128
Customer Service (MECPR5215) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1129

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5215

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

Farah Abdulla

Last Name::

Al Kndi

Nationality:

Pakistan

Gender:

Female

Date of Birth:

29/07/1989

Educational Qualification

Education:

• Pursuing Certificate4 in Business Administration from Khwarizmi college (2016-2017)
• Matriculation in Humanities, Sheikh Khalifa Bin Zayed Arab Pakistani School, Abu Dhabi, (2009)
• Intermediate in Humanities and Social sciences, Sheikh Khalifa Bin Zayed Arab Pakistani School, Abu Dhabi
• (2011)

Training/Certifications:

IELTS Certificate Band : 5.5 , Al Khwarizmi International College, Abu Dhabi, (2016)
Has successfully completed the training course of Receptionist of all area & development department and also completed the course of marketing.
Successfully completed the course on grooming training program.
Course of typing speed in Arabic & English languages from Galaxy training institute. In two languages English, Arabic

Skills:

• Developed ability to work in a fast-paced atmosphere.
• Maintained excellent customer relations and developed customer rapport.
• Diplomatically resolved customers complaints on as-needed basis
• Ability to follow instructions well and make decisions with no supervision.
• Maintained all record-keeping procedures without error.
• Effectively developed telephone communication skills and consistently met quotas.
• Developed professional work ethics with honesty and integrity as the main core

Skills Profile
• Experienced in the areas of the customer service management
• Successful customer skills building techniques
• Excellent interpersonal, communication and leadership skills, allowing me to work effectively with personal at all levels.

Work Details

Work Experience: (please provide your last 3 positions):

Deerfields Mall – Customer Service Officer - June 2013 up to present

KOJ L.L.C working as sales Assistant – 2 Years

Preferred Location:

UAE

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

055 8333292

Email:

nuni2019@gmail.com

Postal Address:

P.O. Box 35637 Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1129
Customer Service (MECPR5214) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1130

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5214

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

EDITHA A.

Last Name::

SALAZAR

Nationality:

Philippines

Gender:

Female

Date of Birth:

 

Educational Qualification

Education:

Bachelor of Science Major in Accountancy
PSBA- Philippine School of Business Administration, Quezon City Masbate College, Masbate Philippines
- With Diploma and Authenticated Documents (Red Ribbon). -

Training/Certifications:

Customer Service Training Abu Dhabi, UAE
Peach Tree Dubai, UAE
Basic Fidelio System Abu Dhabi, UAE
Basic Opera System (3.0.0.4.01) Abu Dhabi, UAE
Personality Development Shaw Boulevard, Phil.

Skills:

• Knowledge in encoding, electronic mails and internet browsing.
• Knowledge in Microsoft Office Application (Word, Excel & PowerPoint).
• Proficiency in Secretarial skill.
• Ability to get along with others and work well without supervision.
• Hardworking, Flexible, Organized & able to handle various Clerical Tasks.
• Supervisory Skills.
• With UAE Driving License.

Work Details

Work Experience: (please provide your last 3 positions):

Deerfields Mall, Al Bahia Abu Dhabi,UAE Oct. 14, 2013 – July 31, 2017
Customer Service Supervisor

MBI- Mubarak & Brothers Investments Sept.13, 2012 - Oct.13, 2013
Project Management , Abu Dhabi, UAE
Administrative Assistant / Document Controler

POLYCHEM FZE May 2010 – Sept. 2012
Office Clerk General / Logistics

HIGHLAND HOTEL, BUR DUBAI, U.A.E Nov. 2007 – June 2009
Executive Secretary

CITY SEASONS HOTEL & APARTMENT, Abu Dhabi, U.A.E April. 2006 - Oct. 2007
Secretary for the Executive Housekeeper

Preferred Location:

 

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

0566658141

Email:

edithasalazar@yahoo.com.ph

Postal Address:

Bur Dubai Dubai AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1130
Customer Service (MECPR5213) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1131

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5213

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

Ayesha Naseem

Last Name::

Khan

Nationality:

Pakistan

Gender:

Female

Date of Birth:

28/03/1993

Educational Qualification

Education:

• Matriculation in Humanities, Sheikh Khalifa Bin Zayed Arab Pakistani School, Abu Dhabi, (2009)
• Intermediate in Humanities and Social sciences, Sheikh Khalifa Bin Zayed Arab Pakistani School, Abu Dhabi
(2011)

Training/Certifications:

• IELTS (international English language Test System), Al Khwarizmi International College, Abu Dhabi, (2011)
• Certificate in Customer Service Excellence (2014)
• Certificate in Basic Insurance Principles (2014)

Skills:

▪ Windows 2000 Professional, Windows XP, Windows 7
▪ Microsoft Office (MS Word, MS Excel)
▪ Efficient typing skills ( English and Arabic)
▪ A positive and confident personality blended with a strong work of ethic.
▪ Strong analytical and problem skills.
▪ A strong instinctive sense; Risk taker; Able to take action in challenging situations.
▪ Participating in the events of the companies and speeches.

Work Details

Work Experience: (please provide your last 3 positions):

Deerfields Mall (Current Job)
Mubarak & Brothers Property & Financial Investments L.L.C
Position: Senior customer service officer and a retailer

Cleveland clinic Abu Dhabi ( Part time 3 months )
Position: Health Unit coordinator

Sap conference (part time 2016)
Position: An event organizer assistant

Bab Al Bahr Fairmont (part time 2017)
Position : As a Hostess

National Health Insurance Co. Daman (2013 - 2015)
Position: Senior Call centre agent

Al Raha Hospital (2012 - 2013)
Position: Receptionist
Position: Assistant Of General Manager (per month)
Position: Assistant of Human Resources (3 Months)
Position: Cashier
Position: Photographer

Preferred Location:

UAE

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

+971 55 5414241 / 971 56 3382143

Email:

ayesha-naseem93@hotmail.com

Postal Address:

Abu Dhabi Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1131
Customer Service (MECPR5212) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1132

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5212

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

ASHLEY

Last Name::

ALOYSIUS

Nationality:

India

Gender:

Female

Date of Birth:

16/09/1986

Educational Qualification

Education:

Senior High School (12th Grade) : St. Mary’s Residential Central School
March 2004 Kerala, India

High School (10th Grade) : Mount Carmel Anglo Indian Girls High School
March 2002 Kerala, India.

Training/Certifications:

 

Skills:

  • · Time Management
    · Planning and Organizational
    · Clear Communication
    · Service Orientation
    · Ability to Multi-Task
    · Goal Oriented Focus
    · Attention to Details
    · Problem Solving

Work Details

Work Experience: (please provide your last 3 positions):

Customer Service Officer Feb 2014 – Present
Mubarak & Brothers Investment, Abu Dhabi

Administrative Coordinator April 2013 – Jan 2014
The Specialists Real Estate, Dubai

Sales Support Executive Mar 2011 – Jan 2013
APL Emirates LLC, Dubai

Public Relations Executive / Operations Coordinator Oct 2009 – Feb 2011
ADSO L.L.C (Freight Forwarding), Dubai

Management Assistant Dec 2007 – March 2009
Conqueror Real Estate, Dubai

Customer Service Executive May 2004 – July 2006
E-sure Vehicle Insurance (ICICI One Source Ltd.)

Preferred Location:

UAE

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

+971 56 655 0669

Email:

ashley.aloysius@gmail.com

Postal Address:

Abu Dhabi Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1132
Customer Service (MECPR5211) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1133

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5211

Date Posted:

12/07/2017

Personal Information

Title:

Ms.

First Name:

Ifrah Muhammad

Last Name::

Ismail

Nationality:

Pakistan

Gender:

Female

Date of Birth:

11/04/1993

Educational Qualification

Education:

High School
Dar ul Huda Islamic School, Al Ain

Training/Certifications:

English & Arabic language speed typing
Galaxy Training Institute

Skills:

Administrative
Customer Service
Quality Control
Document Control
Data Entry (Arabic & English)

Languages
English (Speak, Read & Write)
Arabic (Speak, Read & Write)
Urdu (Speak, Read & Write)
Balushi (Mother Tongue)

Work Details

Work Experience: (please provide your last 3 positions):

Senior customer service officer Jan, 2016 – Present
Deerfields Mall (Current Job)
Mubarak & Brothers Property & Financial Investments L.L.C

Administrative Officer April, 2016 – October, 2016
Al Afiya Group

Telemarketing Executive Oct, 2014 – Mar, 2016
Abu Dhabi Country Club

Administrative Assistant May, 2012 – Mar, 2013
Emirates Express for Commercial Services

Sales Executive Feb, 2011 – Apr, 2012
Etisalat

Preferred Location:

UAE

Areas of Interest:

Administration

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

0553008362

Email:

afrah_muhammad@live.com

Postal Address:

Abu Dhabi Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1133
Customer Service (MECPR5216) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1134

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5216

Date Posted:

12/07/2017

Personal Information

Title:

 

First Name:

Julius Isaac

Last Name::

Bagtas Romulo

Nationality:

Philippines

Gender:

Male

Date of Birth:

08/07/1980

Educational Qualification

Education:

2002-2005
Centro Escolar University – BSBA Marketing
Athletic Grant Full Scholarship
University Basketball Athlete
NAASCU League Player

2000-2002
University Of Perpetual Help Rizal - BS Hotel & Restaurant Management
Athletic Grant Full Scholarship
University Basketball Athlete
NCAA League Player

1996-1999
San Sebastian College-Recolletos – High School Diploma
Athletic Grant full Scholarship
NCAA League Player
Hagonoy Elementary School – Preparatory and Elementary Education

Training/Certifications:

Basic computer Training – Atlas Educational Institute, Dubai – Dec ’12- Feb’13

Seminar and Training: 1999- Palm Plaza Hotel- On site seminar on Hotel operations

Skills:

- Accomplished in setting and meeting deadlines
- Planning and developing a method for a range of business tasks
- Always ready to answer questions by phone, post and email
- Proficient in oral and written communication skills
- Can work under pressure with little supervision
- Strong leader and follower
- Has a vast experience in dealing with different types of people
- Skillful in computer

Work Details

Work Experience: (please provide your last 3 positions):

Deerfields Mall – Customer Service Officer - June 2013 up to present

MPAC Sports – Basketball Coach – September 2011- October 2012

Orient Grill Restaurant –Administration Supervisor - June 2010 up to August 2011

Orient Grill Restaurant –Administration Supervisor - June 2010 up to August 2011

Makati Shangri-La Hotel and Restaurant – Bellman – Concierge - 2005 – 2008

Preferred Location:

 

Areas of Interest:

 

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

055-6588852

Email:

ju_romulo8@yahoo.com

Postal Address:

Abu Dhabi Abu Dhabi AE

 

 

Any other information:

 
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2017-07-12 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1134
MECPR5220 - Ibrahim Gilani http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1136 QuestionAnswer PR Job Code MECPR5220 Date Posted 16/07/2017 Personal Information   Title Mr. First Name Ibrahim Last Name Gilani Nationality Pakistan Gender Male Date of Birth 15/09/1972 Educational Qualification   Education Bachelors Degree in Science with Double Maths & Physics 
Masters in Political Science / International Relations Training/Certifications Professional Schooling Level 1 & 2 Under MECSC & ICSC Dubai 
Exceeding Customer and Tenants Service Training 
Operations and FM services training 
Marketing, Events & Promotions innovations training 
Fire & Safety Training Skills Operations and administrative skills with staff management 
Drafting SOPS of mall operations for retailers 
Marketing, Events & Promotions 
Fitout & Strip out process 
Operations Compliance 
Soft Services 
Fire Evacuations 
Paid Parking operations 
Health, Safety and Environment 
Duty Manager 
Short Term Leasing 
Devising operational plans Work Details   Work Experience 20 years of malls, Residence & commercial tower operational handling experience 
Operations and Tenants Relations Specialist 
Assistant Manager Operations 
Senior Marketing Executive Preferred Location Middle East specially Dubai, Sharjah, Abu Dhabi, Saudi Arabia, Kuwait, Bahrain Areas of Interest Operations Expected Salary/Perks 14,000 - 20,000 Contact Information   Phone   Mobile 00971506781974 Email ibgilani@yahoo.com Postal Address   Any Other Information I am readily available with an NOC since i have resigned from Burjuman and currently looking for a job. I have 20 years of operations experience. ]]>
2017-07-17 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1136
Management (MECPR5217) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1137

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5217

Date Posted:

12/07/2017

Personal Information

Title:

Mr.

First Name:

Syed Zishan

Last Name::

Iquabal

Nationality:

India

Gender:

Male

Date of Birth:

24/08/1987

Educational Qualification

Education:

MBA Internation Business Cardiff University England

Training/Certifications:

ADBA Welingkar

Skills:

Marketing, Operations, Sales PromotionbUSINESSDEVLOPMENT aCTIVITY

Work Details

Work Experience: (please provide your last 3 positions):

bUSINESS mANAGER

Preferred Location:

any

Areas of Interest:

Management

Expected Salary/Perks:

   

Contact Information

Phone:

   

Mobile:

 

Email:

szishaniquabal@gmail.com

Postal Address:

 

 

 

Any other information:

 
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2017-07-17 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1137
Management (MEC551) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1138

EMPLOYER POSTING

Reference No.:

MEC551

Date Posted:

12/07/2017

Category:

Management

Positions Available:

1

 

Job Title:

Mall General Manager

 

Status:

Permanent

Confidential:

Yes

Establishment:

Trans World Trading Co. - Dandy Mega Mall

Location:

28 Km Cairo/Alexandria Desert Road -Guiza, Egypt

Country:

Egypt

 

Job Responsibilities:

1) Assisting in the overall strategy of the company.
2) Transforming these strategies into implementation objectives and implementing them.
3) Responsible for tech and admin performance of subordinates.
4) Preparing & implementing training programs with assigned budgets.
5) Reports listed in MD before.
6) In charge of department budget and its divisions.
7) Organize internally:
a. job descriptions
b. duties response
c. reporting system
for all subdivision management & staff.

 

Key Requirements:

  Bachelor Degree

10 years in the same field

 

 

Salary/Perks:

will be negotiated

 

Posted by:

Omnia Eldessouky - Office Manager

How would you like to receive applications:

Email

Email:

omnia@dandymegamall.com

Fax:

+20235390646

Postal Address:

28KM Cairo/Alexandria Desert Road Guiza 12411 EG

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2017-07-17 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1138
Administration (MECPR5218) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1139

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5218

Date Posted:

13/07/2017

Personal Information

Title:

Ms.

First Name:

Elisa Kathryn

Last Name::

Matias

Nationality:

 

Gender:

Female

Date of Birth:

30/10/1992

Educational Qualification

Education:

Bachelor of Science in Textile and Garment Technology
Central Luzon State University
Science city of Muñoz
S.Y. 2009 - 2014

Training/Certifications:

 

Skills:

Customer service
Research works
Business correspondence
Filing records
Field works
Communication
English proficiency
Teamwork
Fashion designing
Sketching/illustration
Sewing
Social media handling
Teaching/assisting
Planning
Monitoring
Marketing
Promoting
Coordinating
Strong PC skills including :
- Microsoft office
- Adobe applications
Flexibility

Work Details

Work Experience: (please provide your last 3 positions):

Fashion design instructor
Fashion Line training Center
Khorfakkan, Sharjah
August 2015 - Present

Administrative assistant
Customer service
Pacific Crossings Inc.
Caloocan, Philippines
December 2014-May 2015

Receptionist / Administrator
Microtel Cabanatuan
January 2014-September 2014

Preferred Location:

Dubai UAE

Areas of Interest:

Administration

Expected Salary/Perks:

5000 AED plus accommodation and transportation

 

Contact Information

Phone:

0569029415

 

Mobile:

0569029415

Email:

elisa.kathryn@outlook.com

Postal Address:

Kuwait St. Al Nuaimeya tower C Ajman Ajman 0000 AE

 

 

Any other information:

 
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2017-07-17 00:00:00.0 http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1139
Operations (MECPR5219) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1140

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5219

Date Posted:

13/07/2017

Personal Information

Title:

Mr.

First Name:

Michael

Last Name::

Sabado

Nationality:

Philippines

Gender:

Male

Date of Birth:

10/08/1980

Educational Qualification

Education:

Graduate Studies Program
36 Units Accomplished – Academic Requirements
Master of Arts in Industrial Education, Major in Guidance and Counseling
Technological University of the Philippines, Manila, Philippines , 2004 – 2010
Tertiary Education

Bachelor of Science in Psychology
Tarlac College of Agriculture ( Tarlac Agricultural University)
Camiling, Tarlac , Philippines 1997 - 2001

Training/Certifications:

  • ·Aviation Safety Management Systems conducted by Kratis and Consulting Ltd. November 7 , 2016
    ·Emergency Response Training – Conducted by OSM Aviation Group Director for Cabin Crew and Recruitment , September 4, 2015
    ·2 – Day Emotional Intelligence Training Program - August 8, 2014
    ·Customer Service Experience - March 20, 2013
    ·Service Excellence Program - November 3, 2011
    ·Jetstar Crewing Support Training , Melbourne , Australia - July – October 2011
    ·Seminar Workshop in Career Guidance and Counseling - March 10, 2007
    ·Human Adjustment and Mental Hygiene Seminar - September 30, 2006
    ·Product Training - United Airlines , Flight Attendant Service Center - Scheduling Product Training , March 7 – May 12, 2006
    ·Tools and Techniques of Guidance and Self Formation and Development
    October 8 – 9, 2005
    ·Basic English Grammar Proficiency with Schematic Diagram Approach
    October 28 – 29, 2005
    · Lecture Forum – “Stress Management “, October 9 , 2004
    · Functional Alternative Therapeutic Intervention (FAT) , May 17 – 19 2004
    · Case Conceptualization via Concept Mapping , March 25, 2004
    · Job Instruction Series: Interviewing Seminar, March 2001
    · The Continuing Mental Health Education Program , December 2, 2000
    · 9th Leadership Capability Building Training , October 26 – 28, 2000
    · Peer Counselors’ Training Seminar, October 16 – 17, 2000
    · First Regional Convention of Psychology Students in Central Luzon
    September 23, 2000
    Financial Management Documentation Seminar , September 20 , 1999

Skills:

  • ·Computer Literate, knowledge in MS Applications, AIMS, Carmen-Jepessen, ROCFT – Flight Plan , Skyspeed , Rocade System - Sabre /Citrix, Amadeus System, Ayaya IP, Soft Phone, Unimatic Sytem, Intranet, Hewitt Packard (HP) Service Manager 7, Case Management 5.0 , Page Writer / Okidata Printer, Fax, Photocopy Machine , etc.
    ·Can administer, interpret and score psychological tests
    ·Knowledgeable in handling multi-task job in relation to Human Resources and administrative functions
    ·Excellent customer service
    ·Basic knowledge and writing -Spanish Language

Work Details

Work Experience: (please provide your last 3 positions):


Work Experience:
July 10 2016 - Current
flydubai Airlines
Crew Scheduling Officer ( Airline Pilot and Cabin Crew )
Scheduling and Planning Department
PO Box 353, Dubai, UAE

Proactively communicating with flydubai pilot and cabin crew via email correspondences , face-to-face interaction and phone conversation to answer queries in lieu of their rosters, flight duty time, legality violations and details of their flying destinations in a very expert, timely and professional manner .Likewise, Identifying and assessing crew’s needs to achieve satisfaction. Furthermore, carefully evaluate the risk to crew resources and cost of operation when crew pairings are required to be changed, develop crew scheduling strategies to achieve increased levels of productivity without compromising on the quality of output.

March 20 2015 – June 30, 2016
OSM Aviation Group (Finnair)
Operations Crew Controller /Cabin Crew Scheduler
Manila, Philippines
Respond to air crew queries( cabin crew ) and complains in a sensitive and equitable manner via email and phone calls .Ensure flight coverage with required compositions/compliment both the current and the following days. Likewise, arranges/cancels crew hotel and travel requirements. Additionally, reassigning crew members in a manner to ensure rosters are safe, legal, practical and cost effective, following all company policies and procedures . Furthermore, crew rostering and planning of monthly schedules and different types of leaves and administrative functions must also must be done to ensure is under control

November 10, 2010 – March 18, 20b15
Aviation Concepts (Jetstar Airways)
Crewing Support Officer/Crew Controller ( Pilot and Cabin Crew )
Makati City, Philippines
Handles inbound and outbound calls from Crew about roster query, Airport Handling, Crewing, and Management, other duties and responsibilities that may deem necessary or asked by the duty manager or supervisor.Ensure all reports and support functions are met per company and departmental policy (i.e., Immigration, Customs and Handling Agents) are provided with required documentation and performing other tasks as assigned by management. Planning, administration and scheduling of pilot and cabin crew accordingly in a cost effective and efficient manner. Likewise, Quality Assessment/ evaluation of calls for customer service professional ( crewing support officer ) to ensure and maintain excellent customer service among officers.

March 7, 2006 – October 22, 2010
TeleTech Customer Care Management Philippines
(United Airlines Flight Attendant Support Team- Scheduling Department)
Cabin Crew Scheduler / Customer Care Service Representative
Pasay City, Philippines

Answering emails and phone calls in a timely , courteous and expert manner in reference to flight attendant’s queries about roster /line of flying issues both operational and non-operational scheduling, training and scheduling questions, computer based tests/ pre requisites needed in preparation for different training needed,, contractual question, line of flying legalities and violations,return to work questions, rostering and planning.Also,does administrative tasks and responsibilities.And, at the same time, supervising newly hired customer service professional.

Preferred Location:

Dubai

Areas of Interest:

Operations

Expected Salary/Perks:

10000 AED monthly, negotiable

 

Contact Information

Phone:

+971529605073

 

Mobile:

+971544551959

Email:

michaelsabado@yahoo.com

Postal Address:

 

 

 

Any other information:

 
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Operations (MECPR5220) http://mecsc.org/client/career/careerDetail.html;jsessionid=1FAE7A13C3D57A71CE09847A53924BDB?careerId=1141

EMPLOYEE POSTING

Candidate Reference No.:

MECPR5220

Date Posted:

16/07/2017

Personal Information

Title:

Mr.

First Name:

Ibrahim

Last Name::

Gilani

Nationality:

Pakistan

Gender:

Male

Date of Birth:

15/09/1972

Educational Qualification

Education:

Bachelors Degree in Science with Double Maths & Physics
Masters in Political Science / International Relations

Training/Certifications:

Professional Schooling Level 1 & 2 Under MECSC & ICSC Dubai
Exceeding Customer and Tenants Service Training
Operations and FM services training
Marketing, Events & Promotions innovations training
Fire & Safety Training

Skills:

Operations and administrative skills with staff management
Drafting SOPS of mall operations for retailers
Marketing, Events & Promotions
Fitout & Strip out process
Operations Compliance
Soft Services
Fire Evacuations
Paid Parking operations
Health, Safety and Environment
Duty Manager
Short Term Leasing
Devising operational plans

Work Details

Work Experience: (please provide your last 3 positions):

20 years of malls, Residence & commercial tower operational handling experience
Operations and Tenants Relations Specialist
Assistant Manager Operations
Senior Marketing Executive

Preferred Location:

Middle East specially Dubai, Sharjah, Abu Dhabi, Saudi Arabia, Kuwait, Bahrain

Areas of Interest:

Operations

Expected Salary/Perks:

14,000 - 20,000

 

Contact Information

Phone:

   

Mobile:

00971506781974

Email:

ibgilani@yahoo.com

Postal Address:

 

 

 

Any other information:

I am readily available with an NOC since i have resigned from Burjuman and currently looking for a job. I have 20 years of operations experience.

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